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Solutions Expert

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Solutions Expert

We are Looking for an Amazing Solutions Specialist!

Modern Yoga Teacher runs a 5-month marketing and business coaching program for yoga teachers to help them grow their tribes, change the lives of their students, and exponentially grow their yoga business.

We are looking for a Solutions Specialist!

Do you know what it takes to make the customer happy?

Do you have excellent customer service and administration skills?

Are you a great listener who can identify and resolve issues of the customers?

Are you good at managing your time without supervision or direction?

Are you an expert in using multiple computer systems?

Are you passionate about personal development, helping people to hit their goals and reach their potential?

More importantly, do you have strong written and verbal communication skills?

Do you also get excited by the idea of:

Making a positive impact on the world and humanity from work?

Being able to talk to people from all over the world and meet the customers’ standards?

Being part of a team of excellent and diverse coaches?

Being able to work from anywhere in the world?

Working for a conscious company that treats its employees with utmost respect and care?

If you said yes to all the questions, we’d like to get to know you better.

The Role

You are an ideal Solutions Expert if you have a burning desire to win, are extremely client-oriented, and are highly motivated.

You are an enthusiastic person that easily connects with people.

You make courageous decisions in your life to bring you closer to the life of your dreams.

You inspire! Encouraging other people to do the same.

We are looking for YOU if you are a true team player who can prove that you can be the best at almost everything you do.

You are independent and are able to find solutions.

Location:

You can work anywhere in the world as our entire team is virtual.

Salary:

Salaries are negotiated based on experience. You will be paid as an independent contractor and responsible for your taxes in your country of residency.

Work Hours:

Ideally 10-15hours/week

If this sounds exactly like you, apply to join our team!

Some of the Specific Role Functions

Customer Service

Provides information to clients by verifying understanding of requests, answering questions, and offering assistance via email, live chat, or phone.
Negotiate, mediate and solve effectively the regulatory matters to achieve the customers’ satisfaction.

General Responsibilities

Investigate, assess and professionally resolve clients’ issues.
Provide feedback and contribute conversations with coaches and managers to help perform, coordinate and improve our program, work and team.
Live out the Modern Yoga Teacher core values and take ownership for helping clients, the team, and the company succeeds.

Program Improvements

Ensuring controls for the high-risk customers are implemented effectively.
Bring back insights from clients on gaps or improvements that we can make.
Assists in creating and updating core materials in the program in areas that apply to his/her role when needed.

HOW TO APPLY:

We don’t hire resumes, we hire talent. To apply, please fill out this application form.

Together with the video, please attach your resume/cv, contact details and include the time zone where you live, a relevant experience you have.

Candidates who failed to follow the above guidelines will not be considered.

NOTE: Before you apply, watch the webinar here. Only apply if you feel aligned with what our company has to offer.

https://learn.modernyogateacher.com/webinar

Click Here to Apply Now for Solutions Specialist Position